Contact information

We'd love to hear from you! Whether you have a question about your order, our products, shipping, or anything else, our team is here to help.

Customer Support

 Email: Contact@Homeflux.com
Phone: +49 (0)1478 87516

We aim to respond to all inquiries within 24–48 hours on business days.

Business Address

Homeflux
Köpenicker Straße 179a
10997 Berlin
Germany

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Closed

Before You Contact Us

To help us assist you faster, please include the following in your message:

Your order number (if applicable)
Your full name
A clear description of your question or issue
Photos, if related to a damaged or incorrect item

Common Questions

?? Where's my order? Check your shipping confirmation email for tracking info, or contact us at Contact@Homeflux.com.

?? How do I return an item? Visit our Return & Refund Policy page or email us directly to start the process.

?? Payment or billing issue? Reach out to Contact@Homeflux.com with your order number and we'll sort it out.